Payment Methods

Payment Methods:

You can complete your purchase on our website using different payment options. Choose the method that is most convenient for you:

• Payment by cheque
• Bank transfer
• Paypal
• Credit card

PAYMENT BY CHEQUE

With this option, you can pay directly to the courier upon delivery of your order. For orders up to €999, payment must be made in cash. For higher amounts, payment must be made by bank draft payable to PrimaLuceLab S.p.A.

BANK TRANSFER

You can also pay by bank transfer, either at your bank or through your online banking service. Once your order is ready to ship, we will notify you. At that point, you can make the transfer to:

Headed to: PrimaLuceLab SpA
IBAN: IT 97 T030 6912 5041 0000 0006 868
Bank: Intesa Sanpaolo S.p.A
BIC: BCITITMM
Bank address: Via Oberdan 22, 33170 Pordenone (Italy)

After making the transfer, please send us the payment receipt. As soon as we confirm the payment, we will ship your order. This payment option is available only for orders placed directly through our website.

PAYPAL

If you select PayPal, you will be redirected to the PayPal website to complete your payment securely using your PayPal credentials. Your financial details are never shared with us; all transactions are processed directly by PayPal. In case of order cancellation, the refund will be credited back to your PayPal account. Please note that PrimaLuceLab cannot be held responsible for any delays or issues caused during the refund process.

CREDIT CARD

We accept major credit cards, including Visa, Mastercard, American Express, and Visa Electron. When you choose this method, you will be automatically redirected to our secure banking partner (Crédit Agricole) to complete the payment via SSL (Secure Socket Layer) encryption. PrimaLuceLab never receives your card details—only the authorization confirmation from your bank. This ensures a completely safe transaction for both you and us.

If you cancel your order, we will request the cancellation of the transaction and the refund of the amount. Please note that refund times depend solely on the banking system. PrimaLuceLab cannot be held responsible for delays or any issues caused by bank procedures. At no time during the payment process does PrimaLuceLab have access to your personal credit card information. For this reason, we cannot be held liable for any fraudulent use of credit cards by third parties.