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Purchases on our website can be made with various payment methods. This way you can choose the most convenient method for you:
Choosing this mode, you can pay directly to the courier when he comes to deliver the product you ordered. Cash on delivery payment is accepted only if made by cash (for orders up to 999,00 €) or bank draft payable to PrimaLuceLab iSrl (for higher values).
You can also pay with a transfer (so you can do it by going to your bank or using a Home Banking service if you have one). When the product you ordered is ready to ship, we will send you a communications and you can pay by heading the bank transfer to:
Headed to: PrimaLuceLab iSrl
IBAN: IT47 E063 4012 5001 0000 0008 593
Then send us the payment receipt and, as soon as we have verified it, we will deliver your order.
If you select PayPal as your payment method, you will be redirected to the PayPal website page where you can pay after entered your credentials. None of your financial information is processed by us, but is managed directly by PayPal. In case of order cancellation, the amount will be refunded to your PayPal account. PrimaLuceLab will not be held responsible for delays and/or damage caused during reimbursement process.
We accept payment with the most commonly-used credit cards: Visa, Mastercard, American Express, Visa Express. If you choose this method of payment, at the end of the ordering process you will be forwarded automatically to our bank (Unicredit) server where you can pay safely thanks to the secure payment system SSL (Secure Socket Layer). PrimaLuceLab does not receive the numbers of your credit card, but only the authorization given by the credit card. This procedure is absolutely secure and guarantees both the buyer and the seller (PrimaLuceLab).
If you want to cancel your order, PrimaLuceLab will ask for a transaction cancellation and the return of the amount of the transaction. Release times depend exclusively on the bank system. Once the cancellation of transaction has been done, PrimaLuceLab can not in any way be held responsible for delays and/or damage caused by the bank operations. At no time during the purchase process by credit card is PrimaLuceLab is able to know personal information about the card-holder since information is transmitted directly to the website of the bank handling the transaction. For this reason PrimaLuceLab can not be held responsible for any fraudulent use of credit cards by a third party upon payment of goods purchased through its website.