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+39 0434 1696106 (Mon-Fri) or email!
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The purpose of this statement is to explain how PrimaLuceLab wishes to use and protect the information that you provide when you browse this site. PrimaLuceLab is committed to ensuring that your privacy is protected. We may ask you for certain information by which you can be identified when using this website, and we want to give you the confidence that this will be used only in accordance with this Privacy Statement. PrimaLuceLab can change at any moment of rules on personal data protection. To review changes, please visit this page.

 

WHAT WE COLLECT

We may collect following informations:

- Name
- Contact information including email address
- Demographic information: postal code, tastes and interests
- Other information relevant to knowing about the client and / or promotions

For a complete list of the cookies necessary you can refer to the dedicated coockies section.

 

WHAT WE DO WITH COLLECTED INFORMATION

We require this information to understand your needs, ensure a better service, and in particular for the following reasons:

- Keep internal accounting.
- Improve products and service.
- We periodically send promotional emails about new products in our catalog, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time we use your information for market research purposes. We can contact you by email, phone or fax. We can make use of your information to customize our website in line with your interests.

 

SAFETY

We are committed to ensure the safety of your data. With the goal of preventing unauthorized access or communications, we have put in place appropriate physical, electronic and managerial procedures to safeguard and keep secure data that we have collected online.

 

HOW WE USE COOKIES

A cookie is a small file that requires a permit to be placed on your computer's hard disk. Once you have accepted, the file is added and the cookie helps analyze web traffic or warns you when you visit a particular site. Cookies allow web applications to respond to them individually. An application can tailor its operations to your needs, using data collected and stored about your preferences. A cookie is a small file that asks permission to be placed on your computer's hard drive. We use traffic log cookies to identify which pages are used. This helps us analyze data about traffic on web pages, and to improve our site to make it closer to customers' requests. We use this information only for targets of statistical analysis, after which, data is removed from system.

Overall, cookies help us to ensure a better website, by authorizing us to monitor which pages you find useful and which are not. A cookie in no way gives us access to your computer or other information about you, other than data you choose to share with us. You can choose to accept or decline cookies, but if you prefer, you can easily change your browser settings to refuse cookies. Most Web browsers automatically accept cookies, but you can easily change settings of your browser to refuse them. This may prevent you from taking full advantage of our website.

 

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should be careful because we do not guarantee control over that other website. We are not responsible for protection and privacy of any information given while visiting such sites, which do not provide the same privacy statements. We recommend caution and view privacy statements applicable to the sites in question.

 

CONTROL OF YOUR PERSONAL INFORMATIONS

You can decide to restrict the settings of your information, or its use in the following ways:

- Whenever you are asked to fill in a form on our website, look for the box in which you can click to indicate that you do not want your details to be used by anyone for direct marketing proposals.
- If you have previously agreed to us using your personal information for direct marketing proposals, you can change your decision at any time by writing or emailing us at info@primalucelab.com

We will not sell, distribute or pass on your personal information to third parties except with your permission, or if required by law. We may use your personal information to send promotional information about third parties which we think of interest for you, upon your explicit communication. You can request details of the personal information which we have preserved in accordance with Italian Law D.Lgs. 196/2003. If you want a paper copy of the information held about you, please write to us at c/o Polo Tecnologico di Pordenone "Andrea Galvani" Via Roveredo 20/b 33170 Pordenone Italy. If you believe that some information about you is incorrect or incomplete, please write or email us as soon as possible, at the above address. We will change it promptly to the correct information.

 

COOKIES LIST

The list below contains all the cookies and the information contained within them.

COOKIE NameCOOKIE Description
CART Association with your shopping cart.
CATEGORY_INFO Show category information on page, allowing you to display pages faster.
COMPARE Items that you have in "Compare Products" list.
CURRENCY Your preferred currency.
CUSTOMER Encrypted version of your Customer ID.
CUSTOMER_AUTH Indicator to see if you are at the moment "logged" on to the store.
CUSTOMER_INFO Encrypted version of client group to which you belong.
CUSTOMER_SEGMENT_IDS Stores ID of customer segment.
EXTERNAL_NO_CACHE A flag that indicates whether the cache is disabled or not.
FRONTEND Your session ID on server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY Last category that you have visited.
LAST_PRODUCT Latest product that you have viewed.
NEWMESSAGE Indicates whether you have received a new message.
NO_CACHE Indicates whether you can use a cache.
PERSISTENT_SHOPPING_CART Connecting to information regarding your cart, and a history of visits if you have requested it
POLL ID related to your recent votes in our surveys.
POLLN Information about your votes.
RECENTLYCOMPARED Items that you recently compared.
STF Information about products that you have emailed to friends.
STORE Store or the language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer is entitled to use cookies.
VIEWED_PRODUCT_IDS Recently viewed items.
WISHLIST An encrypted list of products added to your wish list.
WISHLIST_CNT Number of items in your wish list.